One help desk solution for different industries

Whether you’re in healthcare or automotive, LiveAgent is an asset.
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Boost advocacy

Create a positive CX that will make your customers talk.

24%

Cut down response times

Improve first response rates with automated ticket routing.

37%

Decrease ticket volume

Reduce the influx of support tickets with a knowledge base.

Industry background

Valuable in every single industry

Discover how LiveAgent adapts to the needs of different industries. Check the use cases and testimonials of our current customers from several industry spheres. See how LiveAgent can fit your requirements and improve your customer support with the right omnichannel help desk software

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Explore how LiveAgent fits your niche

Identify prospective customers in real-time by analyzing customer behavior and data, visited pages, and site referrers.

Create virtual showrooms and deliver personalized shopping experiences with advanced features like real-time chat and HD video calls.

Create comprehensive customer profiles and communicate with your clients through a multitude of channels such as email or live chat.

Create a flexible support system for your customers by allowing them to start a conversation at any time across multiple channels.

Connect with your customers at scale and provide support on the channels they use most from one streamlined app.

Streamline all communications into a single ticketing system that integrates with over 130 external tools such as Stripe or PayPal.

Make more sales by monitoring your website visitor’s behavior and by creating personalized product recommendations in real-time.

Keep an eye on your ROI and stay on top of your performance with our robust analytics, time tracking, and reporting tools.

Deliver exceptional customer service experiences with real-time support options and self-service hubs.

Boost your recruitment with the right automation workflows and focus on building lasting relationships.

Build a rock-solid foundation for your marketing campaigns and sync your customer’s data with your favorite tools.

Engage with potential clients, provide them with personalized support, and turn web traffic into a growing revenue stream.

Provide smarter customer support through live chat, interactive voice response technology (IVR), and unique CRM insights.

Nourish lifelong brand loyalty by providing personalized sales, onboarding, and support experience.

Use tags and tag reports to identify recurring problems and create actionable insights and improvement plans.

Collect customer information and use it to create personalized recommendations and unforgettable shopping experiences.

Keep track of your performance and growth metrics with our robust analytics, comprehensive reports, and valuable integrations.

Save more with LiveAgent

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Grow with the best

Join the ever growing list of businesses that rely on LiveAgent and come from different industry enviroments. Learn how they take the advantage of omnichannel communication platform and how your company can benefit from it as well.

LiveAgent is also able to fulfill the requirements of several business spheres. Get to know how, see its impact and go for a change.

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Are you looking for a feature-rich help desk solution? LiveAgent is a help desk software with more than 180 features available.

Features

The TEXT discusses the importance of effective communication in marketing and the use of storytelling to engage customers. It also emphasizes the need for authenticity and emotional connection in marketing efforts. Additionally, it highlights the impact of technology on marketing strategies and the growing trend of personalized marketing. Overall, the TEXT emphasizes the evolving nature of marketing and the need for brands to adapt to the changing landscape.

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The TEXT discusses the key components of effective marketing strategies, including understanding the target audience, creating compelling content, and utilizing various channels for promotion. It also emphasizes the importance of analyzing data to measure the success of marketing efforts and make informed decisions for future campaigns. Overall, the TEXT provides valuable insights for businesses looking to improve their marketing tactics.

Are you looking for a feature-rich help desk solution? LiveAgent is a help desk software with more than 180 features available.

Features

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LiveAgent’s new AI-powered email ticketing reply suggestions are a game changer for the customer service game. Learn more about this new feature in our article.

Introducing LiveAgent’s new AI-powered feature in the works

LiveAgent is a customer support software with AI-powered features, including email ticketing reply templates based on knowledge base articles. It improves response times, accuracy, and personalization, while helping to cut costs and enhance the customer experience.

LiveAgent is a help desk software that adapts to the needs of different business models. Explore how LiveAgent fits your niche. Agency Edu and NGOs rely on LiveAgent.

The right fit for every business

LiveAgent is a versatile help desk software used by businesses to boost revenue, improve customer satisfaction, and increase customer value. It offers a free trial and caters to various business models. Customers praise its affordability, support team, and advanced automation features.

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