Looking for a Vision alternative?

Discover why LiveAgent is the best Vision alternative on the market.

  • ✓ No setup fee
  • Customer service 24/7
  • ✓ No credit card required
  • ✓ Cancel any time
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Help desk software comparison
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Fed up with your help desk software?

Would you like to switch to a different help desk software? 

LiveAgent offers you more options when it comes to providing customer support. It’s the ultimate solution for your business. With coverage of the most important communication channels, more than 175 features and over 40 integrations, you too can take your support to the next level.

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3 reasons why companies switch to LiveAgent

Improved Satisfaction

LiveAgent increases customer satisfaction & improves conversion rates.

Affordable pricing

LiveAgent packs a punch for a reasonable price. Choose one from our three paid plans or pick out separate features to customize your help desk.

Increased Productivity

Decrease the work time of your agents and solve more customer queries thanks to our universal inbox.

Vision vs LiveAgent at a glance

FeatureLiveAgentVision
Ticketing✅Yes✅Yes
Live Chat✅Yes✅Yes
Call Center✅Yes❌No
Self-Service✅Yes✅Yes
Facebook✅Yes✅Yes
Twitter✅Yes✅Yes
Instagram✅Yes❌No
Viber✅Yes❌No
WhatsApp✅Yes❌No
Knowledge Base✅Yes✅Yes
Customer Forum✅Yes✅Yes
Automation and Rules✅Yes✅Yes
API✅Yes✅Yes
Interactive Voice Response (IVR) ✅Yes❌No
Video Calls✅Yes❌No
Unlimited History✅Yes✅Yes
Unlimited Websites✅Yes✅Yes
Unlimited Chat Buttons✅Yes✅Yes
Unlimited Tickets/Mails✅Yes✅Yes
Unlimited Call Recording✅Yes❌No
Unlimited 24/7 Support✅Yes✅Yes
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A powerful Vision alternative

Switch to a help desk software that gives you more and take your customer support to the next level. 

LiveAgent supports all relevant communication channels like e-mail, live chat, call center, knowledgebase and even social media like Instagram, Twitter and Facebook. Viber integration is on its way. With all of that comes a great ticketing system that manages all of your communication and organizes it for you. You don’t have to worry about messy communication. 

Stay social

We live in a world of online socializing, so it’s important to provide support not just via traditional channels but also social media.

LiveAgent is one of few help desk solutions that cover not just Facebook and Twitter but also Instagram communications. Viber integration is on its way. LiveAgent covers a large number of channels, so you can provide better support to your customers. 

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Fastest live chat

Live chat is an essential and a very useful tool for customer support agents. It allows your customers to contact you straight from your website and chat instantly. That’s why it needs to be fast.

LiveAgent is proud to have the fastest live chat widget on the market, with chat displayed speeds at 2.5 seconds. 

See why companies switch to LiveAgent

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Ready to get more for less?

Providing your business with a great support software doesn’t have to be that expensive. LiveAgent offers you three awesome paid plans that are packed with tools, features and integrations to give you everything you need to provide the best support.

See our plans and find out more. We promise they won’t ruin your budget.

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A platform that offers segmentation, targeting, analytics, and reporting is crucial for businesses to personalize their approach, measure customer communication efforts, and optimize engagement. LiveAgent is an affordable alternative to Intercom, with a user-friendly interface and various features like live chat, ticketing system, and customer service reporting. Other alternatives include Zoho Desk and Freshdesk, which provide tools for multi-channel communication, integrations, and customization options. Businesses should compare pricing, value, and user reviews to choose the best option for world-class customer service within their budget.

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Searching for the right Genesys alternative?

Get the fastest live chat widget on the market, with advanced features and proactive chat invitations. Use visitor monitoring for better workflow. Have a unified agent workspace with a reliable ticketing system and multi-channel engagement capabilities. Connect with customers seamlessly.

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